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Home >FAQ

Q1: Where can I retrieve my activation key if I have lost it?

Your activation key is sent to the email address registered to your funding source. You can also find your activation key by accessing my wallet and clicking on the Torchlight link within your billing history*

*This only applies to Torchlight purchased through Perfect World. If purchased through another vendor, you will need to contact that respective vendor directly.

 

 

Q2: My anti-virus program tells me there is a virus in the installer!

Many anti-virus programs, especially ones that have their detection settings especially high, can improperly detect certain unknown programs as viruses. These are also known as false positives. We have scanned the installers many times and can assure you that this is what your anti-virus program is doing. You can safely tell it to ignore the virus detection and/or add an exception for Torchlight.

Q3: Will I be able to play Torchlight online?

Torchlight is designed as a single player experience. We anticipate online sharing of player-generated mods made with the tools, but the gameplay is single player.  However, we are already in development of an action RPG MMO set in the world of Torchlight for future release.

Q4: What are the minimum system requirements?

The PC version will require Windows 2000 or later, x86-compatible 800MHz processor, 512MB of RAM, 400MB Hard Drive space, DirectX-compatible 3D graphics with at least 64MB of addressable memory (such as an ATI Radeon 7200, NVIDIA GeForce 2, or Intel GMA 950).

Q5: Will there be Mac and/or Linux-native versions of Torchlight? How about console or mobile?

We are currently working on a version of Torchlight for Snow Leopard (Mac OS X 10.6+).  However, the editor will likely not make the transition to Mac OS.  We have not made any decisions regarding versions on any other platforms as of this time.

Q6: Will players be able to mod the game?

Users will be able to separately download our editor.  This is the primary tool which we used to create Torchlight ourselves, and exposes a huge amount of the game to user customization.  Players will be able to create their own fixed and random levels, items, skills, classes, monsters, quests, adjust balance, and so forth.

Q7: What will the download size for Torchlight be?

The game download is approximately 300MB.

Q8: Will there be boxed version? How about a collector's version?

We are hoping to release a boxed version early next year.  There is no collector's version currently planned.

Q9: Will the game be released in other countries? What languages will Torchlight be localized into?

Because Torchlight will be available as a digital download, you should be able to purchase the game easily from any location.  The game will initially only be available in English, however we hope to be able to make the game available in other languages in the future, depending on demand.